ACCESSIBILITY GUIDE
At Epic Ocean Adventures Noosa, we’re committed to making our tours as inclusive and enjoyable as possible. While our adventures take place in natural coastal and marine environments, our team will do everything we can to support guests of all abilities.
Getting Here
Getting to our meeting point should be as smooth as possible. Here’s what you need to know about transport, parking, and arrival.
🚐 Pick-up & Transfers
We are a mobile operator based in Noosa Heads. Tours start from Noosa / Noosa Heads and travel via 4WD along the beach to the remote areas of Great Sandy National Park and Double Island Point.
Meeting Point
The primary meeting place is “The J, Noosa” (60 Noosa Drive, Noosa Heads). This spot offers easy access and disabled parking spots. Alternative meeting points, including pick up from accommodation, may be arranged — but these must be communicated and confirmed ahead of time.
The Vehicles
Our mini bus and coaster bus are comfortable and spacious. We can store a foldable wheelchair in the vehicles, and our tour guides can assist the customer enter the vehicle.
Beach Access / 4WD Travel
After meeting, we drive via 4WD along Noosa North Shore, cross the Noosa River ferry, then escape into the Great Beach Drive up to Double Island Point. Because parts of this are natural beach tracks / sand, road conditions may vary with tide, weather, and beach sand quality.
Our Tours & What to Expect
Each of our experiences is different, and accessibility can vary. Here’s what to expect.
Dolphin & Whale Kayak Tours 🐬🐋
Explore the ocean by kayak in search of wild dolphins, with chances of spotting turtles and other marine life. Guests will need to transfer into/out of kayaks from the beach and paddle in ocean conditions. Moderate mobility is recommended.
We have had people in wheelchairs, vision impaired and with limited mobility join this tour without an issue. An assisting support person or paying for a private guide is recommended.
Surf Lessons 🏄
Lessons take place at beginner-friendly surf locations near Noosa. Guests will need to walk on sand, enter the shallow surf, and balance on a board. A moderate level of fitness and mobility is necessary. A private surf lesson is possible and recommended.
Private Day Tour or Private Tour Guide 🚙 (recommended!)
A fully customisable private eco-adventure from Noosa. Includes 4WD beach driving, kayaking, stand-up paddleboarding, surfing, snorkeling, or simply relaxing with a guided picnic. All gear and lunch are provided. Moderate mobility is required for some activities, but your guide can tailor the pace and itinerary to suit the participants.
If a fully private experience is out of your budget, then a private tour guide on the group’s tour with be a more affordable, but still great option for participants with disabilities.
💡 For less mobile or disabled travellers, please keep the following tips in mind:
Our tours have a high level of flexibility especially for the private tours or when paying for a private guide on a group tour, which is highly recommended.
Foldable wheelchairs can be taken on tour with us. We can assist participants getting into the kayak. Please contact us so we can assess access and discuss whether the tour is suitable or can be modified.
Facilities
We want you to feel comfortable before and after your adventure.
🚻 Restrooms
Accessible public toilets are available at our main meeting points in Noosa. Facilities are limited once the tour departs.
🎒 Storage
Small items can be stored on our vehicles during tours. We recommend traveling light and leaving valuable items at home or at your accommodation.
Support & Assistance
Our team is here to help you have a safe and enjoyable experience.
👥 Companions & Carers
Carers and support persons are welcome at a discounted price when assisting a guest with accessibility needs. Please advise us when booking.
🐕 Assistance Animals
Only certified support dogs are allowed into public areas of Queensland’s parks and forests where we operate. Certified support dogs must wear an identifying coat or harness and the approved badge or tag.
🧑🤝🧑 Staff Assistance
Our guides can provide help with equipment, orientation, and boarding. However, depending on how mobile the participant is, extra support or an additional private tour guide might be required.
Safety Considerations
Your safety is our top priority. Please keep these in mind.
All tours are weather and tide dependent, which can affect accessibility on the day.
Life jackets and safety briefings are provided for all water-based activities.
A moderate level of mobility is recommended for most tours.
Please let us know your needs in advance so we can prepare and support you.
Have questions about accessibility or want advice on which tour is best for you?
Our goal is to ensure your adventure with Epic Ocean Adventures Noosa is safe, comfortable, and unforgettable 🌊✨